Official 7Artisans Store
- Free shipping on $99
- Delivery within 24 hours, update the logistics number within 48 hours
- Your order will be delivered in about 7-30 business days.(Depending on the logistics you choose at the time of purchase)
-Logistics partners: FedEx, DHL, 4PX, UPS, USPS.
If you would like to choose your delivery method, please contact us within 2 hours of ordering.
7-days Refund or Exchanging
We do our best to serve our each customer the best that we can.
1. You have 7 days to contact us and provide us with the shipping tracking number from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. Shipping costs are borne by the buyer.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from shopify. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) can not be used after the guidance of professional staff.
For more information on our refund policy please click here to view.
We promise 12-monthswarranty included against defects in material or workmanship.
Warranty does not cover misuse (i.e. liquid, sand, impact damage, etc.).
Free service but buyer pay for shipping and materials.
If you have any non-misuse problems within 7 day you can contact us at the following email : firstname.lastname@example.org