MF 10mm/16mm/25mm/35mm/50mm/85mm T2.1 S35 Cine Lens for E/FX/M43/RF

• Free Shipping – Available for orders over $150.
• Origin – All orders are shipped from China.
• Worldwide Delivery – We ship to most countries and regions.
• Processing Time – Orders are dispatched within 48 hours, and tracking numbers are updated within 72 hours.
• Shipping Options

Standard Express: Estimated delivery in 15–30 business days.

Expedited Express: Estimated delivery in 7–15 business days.
The most suitable shipping method will be selected based on your delivery address.

Frequently Asked Questions

Q: How long does delivery take?
A: Standard Express: 15–30 business days; Expedited Express: 7–15 business days.

Q: I ordered multiple items. Will they arrive together?
A: We aim to consolidate your items into one delivery. However, due to different product categories and shipping options, items may be sent separately. You will receive a shipment notification email for each dispatched item.

Q: Can I change the delivery address after shipment?
A: Unfortunately, once an order has been shipped, the address cannot be modified.

Q: I received the wrong product. What should I do?
A: Please contact our customer support at info@7artisans.com, and we will resolve the issue promptly.

Important Note on Customs & Duties

• Customs Duties, Taxes, and Fees – These are not included in the item price or shipping charges and are the buyer's responsibility.
• Customs Clearance – If you have any specific requirements regarding packaging, labeling, or the accompanying paperwork for customs, please notify us before the order is dispatched. We will take your instructions into consideration and do our best to assist, subject to the applicable rules and practices.
• Default Handling – If you refuse customs clearance, causing the package to be returned or destroyed, we are unable to offer a refund or compensation.

Last updated [20260617]

Thank you for your purchase. We hope you are happy with your purchase.

We allow consumers to apply for return or exchange within 14 days after receipt.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer directly without any notice.

There are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and within 14 days, the refund will be automatically applied to your credit card or original payment method.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@7artisans.com to get the return address.

Shipping
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or incorrect, the consumer is not required to bear the shipping fee for this reason.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
[customer service email] info@7artisans.com.

12-months Warranty

We promise 12-monthswarranty included against defects in material or workmanship.
Warranty does not cover misuse (i.e. liquid, sand, impact damage, etc.).
Free service but buyer pay for shipping and materials.
If you have any non-misuse problems within 7 day you can contact us at the following email : info@7artisans.com